Security services include our security (intruder) alarm contract and Closed-Circuit Television (CCTV) non-public surveillance contract. These can be combined with our key holder service, to provide assurance and peace of mind for those responsible for council-owned and leased-in properties.
Our experienced security team manage the security (intruder) alarm and CCTV contracts. We also carry out regular checks to ensure value for money and work with customers and contractors to deliver a high standard of customer care.
Security (intruder) alarm
Our fully comprehensive alarm contract includes:
- annual servicing
- annual monitoring (if applicable/requested)
- all ‘fair wear and tear’ repairs
- maximum of two hours callout response
CCTV
Our fully comprehensive CCTV contract includes:
- annual servicing
- annual monitoring (if applicable/requested)
- all ‘fair wear and tear’ repairs
- maximum of two hours callout response
Key holder service
Are you the designated key holder for a public building in County Durham? If so, do you dread being called out in the middle of the night, or are you concerned about your personal safety or that of your staff?
Our key holder service provides a trouble free solution 24-hours-a-day, 365-days-a-year. Should your alarm be activated or the Police called because of a problem we will:
- attend the site and visually inspect the premises externally to ascertain if an intruder is present
- contact the police or gain entry to building
- contact the intruder alarm company
- reset the alarm or wait for an alarm engineer
- re-secure the building