We understand the critical role schools, academies and other public sector organisations have in the fight against COVID 19. As a result of national guidance, many of our staff are working from home but are available to support customers via telephone, conferencing, portal or email. We may have to reduce support in some non-essential areas, therefore, if you are unable to contact us through your normal communication channels, you can contact us through our Customer Services Helpdesk on 03000 26 0000 or by email
commercialservices@durham.gov.uk Every member of the team who has supported us has done this with the utmost integrity and professionalism respecting sensitivities and confidentiality. This is an outstanding service and one which our school would wholeheartedly recommend.