Payroll and Employee Services (Housing and Blue Light)

We provide payroll and staff transactional services to a range of customers including schools, academies, multi-academy trusts, colleges, pension providers, and town and parish councils.

Payroll and Employee Services (PES) are guaranteed to provide you with a professional and externally accredited service.

We are an award-winning team accredited by the Chartered Institute of Payroll Professionals (CIPP), which we have held since 2015 and are re-assessed bi-annually. We are the only Council in the North East region and only one of seven Local Authorities in England to have received this prestigious accreditation. PES has been shortlisted for two years running for the CIPP Annual Excellence Awards for Payroll Service Provider of the Year. Additionally, in 2021, we were shortlisted for Best Coronavirus (Covid-19) Crisis Response.

Our outstanding team of experienced and qualified payroll and HR professionals is passionate about providing the best service to our customers.

PES will provide a comprehensive payroll service that is tailored to meet your needs including, Employee Lifecycle, Payments and Deductions, Pensions and Reporting, General Payroll Activity, and Account Management.

Regular communication with our customers builds trust and develops a productive working relationship. We promote transparent conversations, listen to our customers, and welcome any observations for service improvement and/or development.

What we offer

The following list shows the full range of services from our Chartered Institute of Professional Payroll (CIPP) accredited service. We provide a fully managed payroll service, accurately and on time each month.

As part of this service, we:

• calculate gross to net pay, including statutory and non-statutory deductions including attachment of earnings orders, student loan deductions
• process salary sacrifices, such as child care vouchers and lease cars
• make ongoing amendments based on workforce changes, for example, starters, leavers, promotions
• produce payment information reports for each pay cycle
• pay salaries into staff bank accounts via BACs
• provide payslips
• submit to HMRC via Real Time Information (RTI)
• provide year end P60s
• required returns to relevant workplace pension provider eg Teacher’s Pensions Scheme, Local Government
• implement pay awards where relevant
• administer sick pay and parental leave payments in line with statutory and occupational schemes
• process claim forms for additional payments

You will have access to our telephone helpdesk for any support you require – Monday to Thursday, 9.00am until 4.30pm and Friday, 9.00am until 4.00pm.

Schools and academy customers only

We also offer a full range of payroll services for our schools and academies. This includes:

• fully managed payroll service, accurately and on time each month
• fully compliant with data protection requirements
• third party payments and liaison
• additional services on request, such as Disclosure and Barring Services (DBS) checks and risk assessment guidance
• a suite of standard reports (or bespoke reports), provided electronically