Call to all school staff – please use our Shared Engineer Portal to log all work requests for your shared engineer – no matter how big or how small.
Being web based it offers many advantages. It gives engineers access to work requests before arriving for scheduled visits, provides work request tracking and feedback and allows for our service to be even more responsive and effective to your ICT needs.
If you are not already using the Portal, then please speak to your shared engineer. The portal can be found here – https://ictportal.durham.gov.uk.